1. INTRODUCTION
Welcome to Rise DTC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website risedtc.com (the “Site”) or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our Site
- Place an order
- Subscribe to our newsletter
- Contact our customer service
- Participate in surveys, contests, or promotions
This information may include:
- Name
- Email address
- Postal address
- Phone number
- Payment information
- Purchase history
- Any other information you choose to provide
2.2 Automatically Collected Information
When you access our Site, we may automatically collect certain information about your device and usage of the Site, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Time spent on pages
- Referring website
- Clickstream data
- Cookies and similar technologies
3. HOW WE USE YOUR INFORMATION
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Site and services
- Process and fulfill your orders
- Send order confirmations and updates
- Communicate with you about products, services, promotions, and events
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and security issues
- Personalize your experience on our Site
- Comply with legal obligations
- Enforce our terms, conditions, and policies
4. SHARING YOUR INFORMATION
We may share your information with:
4.1 Service Providers
Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
4.2 Business Transfers
If we are involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
4.3 Legal Requirements
To comply with applicable laws, regulations, legal processes, or government requests, including to meet national security or law enforcement requirements.
4.4 Protection of Rights
To enforce our policies, protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
4.5 With Your Consent
With your consent or at your direction.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1 Cookies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5.2 Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our Site.
- Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Site.
- Functionality Cookies: Used to recognize you when you return to our Site.
- Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed.
5.3 Third-Party Analytics
We may use third-party analytics tools, such as Google Analytics, to help us understand how users engage with our Site. These tools may use cookies and similar technologies to collect information about your use of the Site.
6. DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. DATA RETENTION
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
8. YOUR PRIVACY RIGHTS
8.1 Access and Control
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
8.2 California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. Please see our California Privacy Notice section below for more details.
8.3 European Economic Area (EEA) Rights
If you are located in the EEA, you have certain rights under the General Data Protection Regulation (GDPR), including those listed in section 8.1.
8.4 How to Exercise Your Rights
To exercise your rights, please contact us using the details provided in the “Contact Us” section below.
9. CALIFORNIA PRIVACY NOTICE
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.
9.1 Categories of Information We Collect
We have collected the following categories of personal information from consumers within the last twelve (12) months:
- Identifiers (e.g., name, address, email, phone number)
- Commercial information (e.g., purchase history)
- Internet or other electronic network activity information
- Geolocation data
- Inferences drawn from other personal information
9.2 Your Rights under CCPA
- Right to know about personal information collected, disclosed, or sold
- Right to request deletion of personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
9.3 Shine the Light
California’s “Shine the Light” law permits users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes.
10. CHILDREN’S PRIVACY
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be effective as of the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. LINKS TO OTHER WEBSITES
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. By using our Site or providing us with your information, you consent to this transfer.
14. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@risedtc.com